When you assemble your Customer-Focused Story, you want to pay attention to how each element flows into the next. Simple, easy transitional language is the key to knitting it all together.
Listen to the Teaching audio to reinforce the topic.
Try adding some transitional language to your CFS draft.
You might find it helpful to open up a Google Doc, or another file, or even in a paper notebook (gasp!) and answer the questions there, so you can track your progress.
Questions:
How did it go with adding transitional language?
What insights or take-aways do you have from this topic?